{
  "title": "GP access in England: AI-search measurement receipt",
  "snapshot_date": "2026-09-15",
  "measurement_window": "Snapshot captured on 15 September 2026; no multi-day trend is claimed.",
  "market": "England-focused GP access questions, with London-specific questions included",
  "tracked_questions": 75,
  "tracked_services": 14,
  "answer_denominator": 572,
  "engines": [
    "ChatGPT",
    "Gemini",
    "Google AI Overview"
  ],
  "metric_definitions": {
    "named_answers": "Answers naming the service at least once. Repeated names within one answer count once.",
    "naming_rate": "named_answers / 572 * 100, rounded to one decimal.",
    "mentions": "All recorded service-name mentions, including repeats.",
    "retrievals": "Recorded source retrieval events in a separately captured source report; repeated retrievals can occur within one answer. Source-report answer denominator was not preserved, so source percentages are not published."
  },
  "interpretation": "Mentions measure presence, not recommendation, correctness, endorsement, patient preference or market share. This is a selected 14-service panel, not a census of every service.",
  "services": [
    {
      "rank": 1,
      "name": "NHS App",
      "named_answers": 258,
      "naming_rate_pct": 45.1,
      "mentions": 509,
      "official_site": "https://www.nhs.uk/nhs-app/"
    },
    {
      "rank": 2,
      "name": "NHS 111",
      "named_answers": 133,
      "naming_rate_pct": 23.3,
      "mentions": 181,
      "official_site": "https://111.nhs.uk/"
    },
    {
      "rank": 3,
      "name": "Patient Access",
      "named_answers": 44,
      "naming_rate_pct": 7.7,
      "mentions": 74,
      "official_site": "https://www.patientaccess.com/"
    },
    {
      "rank": 4,
      "name": "eConsult",
      "named_answers": 31,
      "naming_rate_pct": 5.4,
      "mentions": 31,
      "official_site": "https://econsult.net/"
    },
    {
      "rank": 5,
      "name": "myGP",
      "named_answers": 25,
      "naming_rate_pct": 4.4,
      "mentions": 50,
      "official_site": "https://www.mygp.com/"
    },
    {
      "rank": 6,
      "name": "AccuRx",
      "named_answers": 22,
      "naming_rate_pct": 3.8,
      "mentions": 22,
      "official_site": "https://www.accurx.com/"
    },
    {
      "rank": 7,
      "name": "PATCHS",
      "named_answers": 17,
      "naming_rate_pct": 3.0,
      "mentions": 18,
      "official_site": "https://hub.patchs.ai/"
    },
    {
      "rank": 8,
      "name": "Livi",
      "named_answers": 1,
      "naming_rate_pct": 0.2,
      "mentions": 1,
      "official_site": "https://www.kry.co.uk/"
    }
  ],
  "distribution": {
    "services_named": 8,
    "services_not_named": 6,
    "zero_service_names": "Omitted; no zero-scoring service is identified.",
    "full_panel_named_answer_counts": [
      0,
      0,
      0,
      0,
      0,
      0,
      1,
      17,
      22,
      25,
      31,
      44,
      133,
      258
    ],
    "median_naming_rate_pct": 1.6
  },
  "sources": [
    {
      "domain": "nhs.uk",
      "retrievals": 730
    },
    {
      "domain": "england.nhs.uk",
      "retrievals": 401
    },
    {
      "domain": "digital.nhs.uk",
      "retrievals": 347
    },
    {
      "domain": "gov.uk",
      "retrievals": 161
    },
    {
      "domain": "nhsgp.net",
      "retrievals": 80
    },
    {
      "domain": "icb.nhs.uk",
      "retrievals": 53
    },
    {
      "domain": "gpathand.nhs.uk",
      "retrievals": 47
    },
    {
      "domain": "healthwatch.co.uk",
      "retrievals": 38
    },
    {
      "domain": "reddit.com",
      "retrievals": 34
    },
    {
      "domain": "bma.org.uk",
      "retrievals": 32
    },
    {
      "domain": "youtube.com",
      "retrievals": 32
    },
    {
      "domain": "cqc.org.uk",
      "retrievals": 31
    },
    {
      "domain": "theorchardsurgery.nhs.uk",
      "retrievals": 26
    },
    {
      "domain": "facebook.com",
      "retrievals": 25
    },
    {
      "domain": "theonlinegp.com",
      "retrievals": 22
    },
    {
      "domain": "findmygp.org.uk",
      "retrievals": 14
    },
    {
      "domain": "findcarecompare.com",
      "retrievals": 13
    },
    {
      "domain": "accessgp.co.uk",
      "retrievals": 13
    },
    {
      "domain": "dronline.uk",
      "retrievals": 11
    }
  ],
  "question_groups": [
    {
      "name": "Which booking route actually works",
      "answers": 116,
      "nhs_app_named_answers": 105
    },
    {
      "name": "Getting seen without the 8am rush",
      "answers": 114,
      "nhs_app_named_answers": 65
    },
    {
      "name": "Finding a GP that will take you",
      "answers": 109,
      "nhs_app_named_answers": 44
    },
    {
      "name": "Registering with an NHS GP",
      "answers": 116,
      "nhs_app_named_answers": 42
    },
    {
      "name": "No ID, no fixed address, new to the UK",
      "answers": 117,
      "nhs_app_named_answers": 2
    }
  ],
  "limits": [
    "No individual answer correctness rate is inferred from aggregate counts.",
    "No patient demand, completed appointment, registration or revenue outcome is measured.",
    "No source-retrieval percentage is calculated using the brand-answer denominator.",
    "No new tracking run or unmeasured service is added to this snapshot."
  ]
}